Know what to do if you have a maintenance issue or request

How to reach the Maintenance team:

  • Non-emergency request:

    If the issue doesn’t need to be addressed immediately, please wait until normal business hours to contact the office and request that a work order be submitted. Monday - Friday from 8:30am - 3:30pm

    Please Note: If you are having issues with electrical, please be certain to check the breakers in your apartment and the GFI button on the outlet to see if they are functioning correctly.

  • Emergency Request:

    Emergencies would include:

    Heat issues

    Water issues

    Toilet issues

    Electrical issues

    In the event you are experiencing an immediate issue after hours, please call the after hours line to request assistance. Please know that if an after-hours request is found to be due to negligence, abuse or unnecessary, you may be charged a $100 after hours call out. This includes when a resident is locked out of their apartment.